We appreciate your concern
Keeping customer data safe and secure is a huge responsibility and a top priority. We work hard to protect our customers from the latest threats. Your input and feedback on our security is always appreciated.
Reporting security problems
- For urgent or sensitive reports, please email our security team at security@figure13.net. We’ll review your report and get back to you as soon as we can.
- For requests that aren’t urgent or sensitive, please contact us at f13.io/contact.
If you’d like to encrypt your message to us, you can use our PGP key found in our security.txt.
Thank you
We respect the time and talent that drives new discoveries in security technology. We sincerely appreciate those researchers who have gone our of their way to work with us to find, fix, and disclose security flaws safely.
You can find a “hall of fame” of those researchers who wish to be published at f13.io/thanks.
Changelog
This section outlines changes to this policy. The complete revision history is available in our website source code on Codeberg.
2026-04-23
Initial version.